Add extra peace of mind to your MedMassager ownership experience.
Your MedMassager is a significant investment in both your health and your future. It is, by far the most effective massage equipment available for both clinical and home use and is designed for years of carefree performance.
Our customers demand the best in customer service as well as performance engineered equipment. That’s why they deserve the best in factory backed extended warranty coverage. The protection you need – at a price you can afford: Whether you massage for relaxation or for pain management, MedMassager Extended Warranties offer a choice of fixed-price coverage options– so you can select the plan that best fits your needs and your budget. No matter what coverage plan you choose, you’re assured of super-fast service and “no hassle” warranty support from MedMassager product experts.
So, what’s not covered?
Our focus when designing and building your massager is to ensure safe, reliable performance from your massage equipment. However accidents do happen and to that end, we cannot warranty failures due to abuse, misuse, accident, natural disasters, unauthorized alteration, repairs or modifications. The warranty also does not cover any accessories purchased for your massager.
Our commitment to you:
Just like the Bronze standard warranty, the extended Silver and Gold warranty plans assure you of comprehensive protection against unexpected product failures. So, you’ll never have to worry about being without your beloved massager when you’ve got a MedMassager.com extended warranty.
Within the applicable coverage period, we will replace your massager with a brand new unit. In order for MedMassager.com to provide proper warranty support, you may be required to provide proof of purchase documents, as well as any warranty purchase documentation. You may also be asked to provide MedMassager.com with specific information regarding symptoms, failure or defect that prompted the request for warranty service.
If, during the warranty period, you decide to sell your unit, the remainder of the extended warranty may be transferred to the new owner by notifying MedMassager.com in writing. Such notifications must include complete address information for both the original owner and the new buyer.
Take the first step
If you are ready for the peace of mind that a MedMassager extended Silver and Gold warranty coverage can give you, it’s easy to get started. Simply select the plan that suits you below within 30 days of product purchase.
You can then:
• Fill out the included Warranty Order Card and mail back to MedMassager.com with payment, or
• Visit us at www.medmassager.com, select your plan and order securely online, or
• Call us at 877-501-6334 and we will be happy to take your information by phone.
After all, you have bought the best, so why not give your Medmassager the very best in long-term warranty protection?
Bronze Limited Lifetime Warranty: $0.00 (included in purchase price)
MedMassager.com guarantees all products free from defects in material and workmanship. Should there be anything at all wrong with your unit, the MedMassager Factory Service Center will at their discretion repair or replace your massager at absolutely no charge to you for a period of 1 year.
The Bronze warranty is assured to all new products and models including those from clearance, auction or special sales. After one year, replacement parts will be available for all products for life. You will, however be asked to pay a nominal service fee of $59.95 per repair.
Silver 3 year no cost full replacement Plan: $29.95
This plan extends our standard 1 year full no cost replacement warranty for a further 2 years. This gives you 3 full years from the date of purchase of worry free massaging.
This warranty is transferable and covers each massager separately. The same provisions and exclusions apply as the standard 1 year plan.
Gold Lifetime no cost full replacement Plan: $39.95
This is our premier warranty and allows you absolute worry free massaging. As with our Bronze and Silver Warranty Plans, all provisions and exclusions apply.
If you intend using your massager every day at home as a therapeutic tool and intend maximizing your investment, then the Gold Lifetime full replacement plan is for you. You will never have to worry about purchasing another massager ever again.
Regardless of which plan you choose, know that you have purchased one of the finest engineered massagers in the world today.
All MedMassager.com Factory warranties are subject to the following conditions: Coverage on all Extended Warranty plans begins on the original product purchase date . Warranty must be registered within 30 days of product purchase. These warranties are limited to 3 full replacement events during the life of the warranty. After 3 full replacement events, your will be charged $59.95 per repair event. These factory warranties do not cover damage caused by misuse or abuse, accident, the attachment of any unauthorized accessory, abnormal wear and any other conditions that are beyond the control of MedMassager. MedMassager shall not be responsible for any type of incidental, consequential or special damages. This includes but is not limited to those implied warranties of fitness and merchantability, which is limited in the total duration of one year from the original purchase date. You will be responsible for all shipping costs to and from the repair facility. These plans are not valid on products used for commercial purposes, public, rental or communal use. Please contact the MedMassager Service Center and enquire about our Factory Commercial Warranties.